tb jili Privacy Policy

This Privacy Policy ("Policy") applies to all personal data collected, processed, and stored by tb jili ("we," "us," "our," "the Platform," "the Company") in connection with your use of the website located at tbjili.bid and all associated services, games, features, account tools, and customer support channels.

This Policy applies to all registered users, prospective users, and visitors to the tb jili platform, including individuals based in the Philippines and those accessing the platform from other jurisdictions where tb jili services are legally available.

By registering an account, accessing any part of the tb jili platform, or interacting with our customer support team, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

tb jili collects personal data across the following categories, depending on the nature of your interaction with the platform:

tb jili does not collect sensitive personal information such as racial or ethnic origin, political opinion, religious belief, health data, or biometric data beyond what is expressly required for mandatory identity verification under applicable law.

tb jili collects personal data through the following methods:

• Direct submission: Information you actively provide during account registration, KYC verification, deposit or withdrawal requests, customer support interactions, survey participation, or any other manual data entry on the tb jili platform;
• Automated technical collection: Data generated automatically when you access the platform, including IP addresses, device identifiers, browser fingerprints, and session logs captured through our web infrastructure;
• Cookies and similar technologies: Session cookies, persistent cookies, and tracking pixels that capture behavioural and preference data during your use of the tb jili website — see Section 7 for full details;
• Third-party providers: Identity verification services, payment processors (GCash, PayMaya, BDO, BPI, Metrobank), and fraud detection partners who share relevant data with tb jili as part of their contracted service delivery;
• Regulatory sources: Information received from government bodies, law enforcement agencies, or regulatory authorities pursuant to legal obligations or lawful requests.

tb jili processes your personal data for the following specific, legitimate purposes:

• Account administration: Creating, managing, and maintaining your tb jili account, including authentication, password recovery, and session management;
• Identity and age verification: Confirming that you are a real person, that you meet the minimum age requirement of 21 years, and that your account information is accurate and current;
• Financial transaction processing: Facilitating deposits, withdrawals, bonus crediting, and refunds; verifying the ownership of payment methods; and maintaining accurate financial records;
• Anti-money laundering compliance: Monitoring transactions for suspicious patterns and reporting to the Anti-Money Laundering Council (AMLC) and other relevant bodies as required by Philippine law;
• Platform security: Detecting and preventing fraud, unauthorized account access, cheating, bonus abuse, and other prohibited conduct;
• Customer support: Processing and responding to your inquiries, complaints, and requests submitted via live chat, email, or other support channels;
• Responsible gaming: Monitoring gaming patterns to identify potential problem gambling indicators and delivering appropriate intervention support tools;
• Platform improvement: Analysing aggregated, anonymised usage data to improve game selection, user interface design, and platform performance;
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates to your registered mobile number or email address, where you have provided the relevant consent. You may opt out at any time.

tb jili will not use your personal data for any purpose not described in this Policy without first obtaining your explicit consent or establishing a valid alternative legal basis for the new processing activity.

Under the Philippine Data Privacy Act of 2012, tb jili processes personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations under the Terms and Conditions you accepted at registration, including account management, game provision, and payment processing;
• Legal obligation: Processing required to comply with applicable Philippine law, including KYC obligations, anti-money laundering requirements, age verification mandates, and responses to lawful regulatory or law enforcement requests;
• Legitimate interests: Processing undertaken to protect the security and integrity of the tb jili platform, prevent fraud, and improve service quality — conducted in a manner that does not override your fundamental privacy rights;
• Consent: Processing for marketing communications and optional platform features, where your consent has been explicitly obtained and can be withdrawn at any time without affecting the lawfulness of prior processing.

tb jili does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly limited to what is necessary for the stated purpose:

• Payment service providers: GCash, PayMaya, BDO, BPI, and Metrobank — for the sole purpose of processing your deposit and withdrawal transactions;
• Identity verification services: Third-party KYC providers contracted by tb jili to authenticate your identity documents and confirm your eligibility to hold an account;
• Fraud and security providers: Specialist firms that assist in detecting and preventing fraudulent activity, account takeover, and abuse of the tb jili platform;
• Regulatory and law enforcement authorities: Government agencies, the NPC, AMLC, and law enforcement bodies to whom tb jili is legally required to disclose information in specified circumstances;
• Professional advisers: Legal counsel, auditors, and compliance consultants bound by professional confidentiality obligations, to whom disclosure is necessary for the provision of professional advice;
• Corporate successors: In the event of a merger, acquisition, or business transfer, your personal data may be disclosed to the successor entity, subject to the same privacy protections described in this Policy.

tb jili uses cookies and similar tracking technologies on the tbjili.bid website to support platform functionality, improve your experience, and enable certain security features. The following categories of cookies are used:

• Essential cookies: Required for core platform functions such as maintaining your login session, processing transactions, and enforcing security settings. These cannot be disabled without significantly impairing your ability to use the platform;
• Performance cookies: Collect anonymised data about how visitors navigate the site — pages visited, time on page, and error events — used to improve platform performance and identify technical issues;
• Functional cookies: Remember your preferences, such as language settings and display configurations, to provide a more personalised experience;
• Security cookies: Support fraud detection, session integrity validation, and device recognition features that protect your tb jili account.

Most web browsers allow you to manage cookie preferences through browser settings. Disabling essential cookies may prevent you from logging in or using certain features of the tb jili platform. Disabling non-essential cookies will not affect your ability to play games or make transactions.

tb jili retains personal data for the minimum period necessary to fulfil the purposes for which it was collected, subject to longer retention where required by applicable Philippine law or regulatory obligation. The following retention guidelines apply:

• Active account data: Retained for the full duration of your active account relationship with tb jili plus a post-closure period as required by law;
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, in accordance with Philippine anti-money laundering record-keeping requirements;
• KYC and identity documents: Retained for the duration of the account relationship and for the post-closure period mandated by applicable law;
• Customer support records: Retained for three (3) years from the date of the last interaction, to support dispute resolution and quality assurance;
• Technical and log data: Retained for a rolling twelve (12) month period, after which automated deletion is applied.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with our data destruction protocols.

tb jili implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, alteration, disclosure, and destruction. These measures include, but are not limited to:

• 256-bit Secure Socket Layer (SSL) encryption for all data transmitted between your device and tb jili servers;
• Encryption at rest for sensitive stored data, including financial records and identity documents;
• Multi-factor authentication options for account access, including OTP-based verification;
• Role-based access controls that limit internal staff access to personal data on a strict need-to-know basis;
• Regular penetration testing and security audits conducted by qualified security professionals;
• Automated intrusion detection and anomaly monitoring systems;
• Documented incident response procedures ensuring prompt notification in the event of a data breach.

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by tb jili:

To exercise any of the above rights, submit a written request to our Data Protection Officer at [email protected] with the subject line "Data Subject Rights Request." We will acknowledge your request within five (5) business days and endeavour to resolve it within thirty (30) calendar days, or within the timeframe required by applicable law.

tb jili will not charge a fee for processing legitimate rights requests. We may request additional identity verification before acting on a request to ensure we disclose or modify data belonging to the correct individual.

The tb jili platform is strictly intended for adults aged twenty-one (21) years and above. tb jili does not knowingly collect, process, or retain personal data belonging to individuals under 21 years of age.

If tb jili becomes aware that an account holder is under the minimum age, the account will be immediately suspended, the personal data collected from that account will be securely deleted, and any balance — including deposits — will be handled in accordance with applicable law and the tb jili Terms and Conditions. Parents or guardians who believe a minor may have accessed the tb jili platform are encouraged to contact our Data Protection Officer immediately.

The tb jili platform integrates with third-party service providers — including payment gateways such as GCash and PayMaya, identity verification services, and game software developers — solely to deliver the services described in our Terms and Conditions. These providers are bound by data processing agreements that require them to handle your personal data only as instructed by tb jili and in accordance with applicable data protection law.

tb jili is not responsible for the privacy practices of any third-party websites, applications, or services that you choose to access independently and that are not operated by or on behalf of tb jili. We encourage you to review the privacy policies of any external services before providing personal data to them.

tb jili reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory guidance from the National Privacy Commission. Material changes will be communicated to registered account holders via SMS or in-platform notification prior to the effective date of the change, and the updated Policy will be published on this page with a revised effective date.

Your continued use of the tb jili platform following publication of an amended Policy constitutes your acknowledgement and acceptance of the revised terms. If the changes affect your rights in a manner you do not accept, you may exercise your right to erasure or request account closure in accordance with Section 12 of the tb jili Terms and Conditions.

tb jili has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and with applicable Philippine data protection law. You may contact the DPO directly for privacy-related inquiries, complaints, and data subject rights requests through the following channels:

• Email: [email protected] — subject line: "Privacy / DPO Inquiry";
• Live Chat: Available 24/7 from within your tb jili account dashboard;
• Postal Address: Addressed to the Data Protection Officer, tb jili, Philippines.

If you are not satisfied with tb jili's response to a privacy complaint, you have the right to lodge a complaint directly with the National Privacy Commission of the Philippines at privacy.gov.ph. tb jili cooperates fully with NPC inquiries and will respond to any formal NPC requests within the timeframes stipulated by applicable law.